Softsource is a 100% New Zealand owned technology group. It provides managed IT, sovereign cloud, cyber security, device procurement and enterprise networking. Founded in Albany, Auckland in 2004, Softsource now brings together the teams formerly known as vBridge, The Laptop Company and Network Edge. More than 200 people across New Zealand make up one accountable technology partner, securing every aspect of technology from the device in your hand to the cloud your data lives in.

Yes. Softsource is privately owned and run in New Zealand, and its directors still work in the business. Profits stay in New Zealand, are invested back into the business and environment, and all of our people and delivery teams are based here.

Softsource has 200 people working from six locations in five cities. It is one of New Zealand's largest privately owned IT groups.

Softsource has ISO 27001 certified locations in:

Albany, Auckland (national head office, Building F, 42 Tawa Drive)
Grafton, Auckland
Wellington (Public Trust Tower)
Christchurch (Addington)
Nelson (Stoke)
Dunedin.

Softsource is an organisation combining four specialist technologies:

Softsource, managed services and security founded 2004
vBridge, sovereign cloud, founded in Christchurch in 2010 and part of the group since 2021
The Laptop Company, modern device fleet management and supply, founded 1986 and acquired in October 2024
Network Edge, enterprise networking, founded 1994 and part of the group since 1 November 2025

One brand gives customers one experience across devices, cloud, networks and support. Customers can use services from across the group through their current supply agreements. They can also manage IT spend through a single dashboard to cut hardware procurement, billing and contract admin.

The vBridge cloud team is now part of Softsource. Its sovereign cloud expertise is delivered through the Softsource Entrada platform. Your data stays hosted in New Zealand, backed by the same team and infrastructure.

The Softsource Internal leadership team:

Pablo Garcia-Curtis, Group Chief Executive Officer
John Harrop, Group Chief Strategy Officer
David Small, Group Chief Technology Officer
Petar Kust, Group Finance Director
Todd Cassie, Group Chief Operating Officer 
Mark Mayo, Group Customer Experience Officer 

Softsource covers the whole technology stack from one New Zealand owned partner: devices, networks, sovereign cloud, security and support. Most providers specialise in one or two of these. Softsource is organised into four key areas of expertise (managed services, procurement, cloud architecture and networking), all built on security by design, New Zealand sovereign infrastructure and ISO 27001 certification.

Softsource delivers service families of technology encompassing:

Managed IT
Procurement
Consulting
Cloud and infrastructure as a service
Cyber security
Modern workplace (Microsoft 365)
Backup and disaster recovery
AI and automation
Networking

Softsource's tier one partners are HPE, HP, Dell, Microsoft, Everpure, Veeam, Lenovo and Cisco. Key partners include Jabra, CDC, Philips, Palo Alto, Fortinet, Logitech, Blackpoint Cyber, Commbox, Red Hat, Check Point and ConnectWise. Through The Laptop Company, it supplies devices from HP, Apple, Lenovo, Dell, Dynabook, Microsoft Surface, Samsung and others.

Softsource customers include the All of Government hardware panel: the group holds about 30% of the panel, sole fleet supply of the Public Health Sector, PGG Wrightson, Anzco, Ravensdown, Christchurch Airport, Mainfreight, MIT, Boffa Miskell, Mainstream, Waste Management, NorthTec, the West Coast councils, Jasmax, Beca, The Selwyn Foundation, UP Education, Rothbury Insurance and Colliers.

Yes. Softsource Limited and now The Laptop Company Limited hold ISO/IEC 27001:2022 certification (certificate 500-16152-IS), valid until April 2029, and first certified in 2020. Independent auditors check it every year, and internal audits cover the full framework every quarter.

Yes. Softsource's ISO 27001 system meets or exceeds New Zealand Information Security Manual (NZISM) requirements for RESTRICTED information. That suits government agencies and regulated organisations.

Softsource can give contractual commitments under the New Zealand Privacy Act 2020 and the European Union's General Data Protection Regulation (GDPR). Their sovereign cloud keeps data hosted in New Zealand, under New Zealand law.

Yes. Softsource staff are vetted by the Ministry of Justice and work under confidentiality agreements.

Softsource protects, detects, responds and recovers. Services include:

Managed detection and response (MDR)
Penetration testing
Vulnerability management
Firewall management
Phishing awareness campaigns
Governance and risk consulting
Virtual Chief Information Security Officer (vCISO) advice

Sovereign cloud means your data is hosted and managed in New Zealand, under New Zealand law. Softsource provides consumption based cloud services through their Entrada platform: 100% of your data hosted on New Zealand soil and run by a New Zealand team.

Softsource's cloud platform runs from data centres in Christchurch and Auckland approved by the Department of Internal Affairs. Colocation is available in Softsource own facilities, and in Tier 3 facilities through partnership with CDC Data Centres.

Entrada is Softsource's enterprise private cloud platform and customer portal. Entrada provides consumption based technology services including My Cloud Space. It gives you:

Compute, containers and S3 storage
Immutable Backup and Recovery
Identity and access control
Virtual machine management
Customer specific pricing
Integration through an application programming interface (API)

All services are backed by managed support.

Yes. Softsource designs and manages hybrid environments across Softsource private cloud, public cloud such as Microsoft Azure, and on premises systems, as one environment.

Yes. Softsource GPU as a Service gives you on demand accelerated computing for AI training, inference and high performance workloads, hosted in New Zealand and billed by use.

Softsource Indelible Backup uses immutable object storage that can't be changed or deleted, and tests backups every day. Mainstream and Waste Management use Indelible to protect their valuable data, and improve business continuity and resilience.

Softsource managed IT covers:

Service desk - available in three service options including 24/7 support
Device, server and storage management
Proactive monitoring
Patching
Microsoft 365 tenant management
National teams support every region.

Service desk: 0800 368 7232 or [email protected].

Yes. Softsource consultants assess your current environment, build technology roadmaps and deliver projects across cloud, security, infrastructure and business change.

Yes. The Laptop Company has supplied and managed device fleets for New Zealand business and government since 1986. It became part of Softsource in October 2024 and is now Softsource's device procurement, fleet management and lifecycle specialist.

The Laptop Company manages the full device lifecycle:

Procurement
Pre provisioning and deployment
Ongoing device management
Repair
Secure end of life recovery through RecoverMax.

Everything is delivered in house by teams based in New Zealand.

Through The Laptop Company, Softsource supplies Apple, Dell, Dynabook, HP, Lenovo, Microsoft Surface, Samsung, Neat, HP Poly, Jabra and Philips. The range covers laptops, desktops, workstations, tablets and meeting room equipment.

Yes. The Softsource Laptop Company runs service centres in Auckland, Wellington, Christchurch and Dunedin. It repairs Dynabook, HP, Lenovo, Dell and Apple devices in house, and offers a hot swap service for Microsoft Surface. It was the first local Authorised Service Provider for Surface in New Zealand.

Yes. The Softsource Laptop Company manages devices with Microsoft Intune and Autopilot, and uses Jamf to fit Apple Mac and iOS devices into Windows fleets. It also supports Windows 11 migrations.

Softsource extends device life by:

Supplying computers that meet EPEAT Gold where possible
Repairing devices instead of replacing them
Building hot swap pools from renewed devices
Offering secure trade ins through RecoverMax, including data removal, cashback and regulated recycling

Yes. The Softsource Laptop Company offers flexible ownership, finance options and fleet pricing.

Yes. Network Edge was founded in 1994 and joined Softsource on 1 November 2025. It is Softsource's specialist networking and communications team, now under the group name, Softsource.

Softsource designs, builds and manages:

Local area networks (LAN) and wide area networks (WAN)
Wi-Fi
SD-WAN
Firewalls
Secure internet access.

Engineers are certified in Cisco, Fortinet and Palo Alto, with capabilities in software defined networking including SSE and SASE. 

Yes. Softsource SD-WAN routes traffic across several connections and puts critical applications first. It can be paired with Security Service Edge, which combines secure web gateway, zero trust network access, cloud access security and firewall as a service.

Yes. Softsource offers unified communications, including internet phone systems (IP PBX), cloud calling and Microsoft Teams integration.

Yes. Softsource services include:

AI strategy and readiness
Microsoft Copilot assessments, deployment, training and adoption
AI agents built with Copilot Studio and Power Automate
Data services with Power BI and Microsoft Fabric

Yes. Softsource designs, builds and supports business apps and automated workflows on Microsoft Power Platform. This covers Power Apps, Power Automate and Power BI. The data can sit in SharePoint, SQL, Dataverse and other connected systems.

It is a fixed monthly service that keeps your Power Apps, flows and Power BI reports reliable, secure and improving. You don't need to hire a specialist team. Softsource monitors your estate, governs it, fixes it and improves it, so your business apps keep running through every Microsoft update.

It is a regular health check of your Power Platform estate by Softsource. It covers:

App health, crashes and load times
Failed or silently stopped flows
Expired connections and passwords
Data accuracy and list size limits
Performance
User access
Platform currency.

Each review gives a green, amber or red health rating with clear actions.

The service includes:

Proactive monitoring of Power Apps, Power Automate and Power BI
A monthly Warrant of Fitness review and report
Fixes for in scope apps, flows and reports during New Zealand business hours
Reviews of data loss prevention policies
Connection and sign in health checks
Performance tuning
Testing ahead of Microsoft updates
A set block of small improvement hours each month
A quarterly service review.

Softsource reviews each Microsoft release wave for its impact and tests your solutions before the changes reach your users. It also tracks retired features and connectors, so apps and flows are updated before they fail.

Softsource sets up and enforces data loss prevention policies, so sensitive company data can't leak through unapproved connectors. It also reviews user access, so staff only see the SharePoint data they are entitled to.

Yes. Softsource helps you avoid licence sprawl and use fewer premium connectors. It also helps you get the most from the capability already included in Microsoft 365 before you pay for premium options such as Dataverse.

Softsource reviews list size, indexing and performance. It helps prevent apps from slowing or failing as SharePoint lists grow past the 5,000 item threshold.

Softsource can connect your Power Apps to Azure Application Insights. This records usage, performance and unhandled errors without capturing user names or business data by default. Alerts can then log issues automatically, notify your team or feed your service desk.

Yes. Softsource can take over solutions you inherited or that someone else built, after a documented handover and review. Onboarding usually takes one to two weeks and includes discovery, documentation, a baseline health check and monitoring setup.