Beyond Efficiency

How do we balance AI-driven productivity with the wellbeing of our people? 

In this episode of Lifting the Lid, host Barry white sits down with Olivia Brown, Group People and Culture Lead at Softsource vBridge, to explore how technology, leadership, and culture intersect in the age of AI.

Drawing on more than two decades of experience in ICT, Olivia offers a unique perspective: while innovation and adaptability are essential, organisations must ensure people remain at the centre of transformation.

From redefining what “productivity” means to supporting healthier, more sustainable workplaces, Olivia highlights how forward-thinking leaders can harness AI not just to optimise processes, but to empower people.  

With real-world insights, Olivia unpacks what it takes to lead in a time where technology is advancing rapidly, but people remain the heartbeat of every organisation. 

Looking ahead, she challenges us to think beyond efficiency, asking: how can we plug our people into healthier futures where technology supports, rather than overshadows, human potential?