TLC Modern Fleet Management

Laptop and device fleet management for NZ workforces.

What is industry best-practice for managing large computer fleets?

Modern workforces require devices that are fit-for-purpose, provide a frictionless end-user experience, and offer good value for money across the whole lifecycle. Modern Fleet Management by The Laptop Company and Softsource delivers these while reducing the cost and complexity of equipping high-performance teams in critical industries.

Source - IT equipment fleet procurement

Ultimate End User Experiences

What do you get from a well-managed fleet?

From pre-procurement, and through each device's lifecycle, Modern Fleet Management is a 360-degree solution for IT fleet owners.
Our focus is enhanced user-experiences and interfaces across the solution stack. This includes the experience for the IT teams that run your enterprise, so they can concentrate on the bigger picture.

Key benefits of Modern Fleet Management:

Reduced upfront + total costs of ownership	Improved end-user experiences + simplified support
Streamlined management of users + their devices	Reduced wastage + fleet carbon footprint

Modern Fleet Management is designed for teams that need consistent high performance and dependability. We deliver optimal employee productivity, uptime, and workday satisfaction. All major brands, devices and operating systems are supported, including Windows PCs, Apple Mac, Android and iPhone. Available device management platforms include Microsoft Intune, Jamf, and Samsung Knox.

Key components of Modern Fleet Management

Source

Right-Sizing. Active Procurement. Spend Management.

Maximise value for every user.

Modern Fleet Management begins in the pre-procurement stage.
We undertake an audit of the existing fleet, user requirements, security, infrastructure, software platforms, compatibility requirements, and the IT strategy you have designed for your organisation.

This informs best-fit devices, design lifespans, redeployment opportunities and budgetary savings, followed by prototyping and testing in-fleet. Devices are negotiated at the manufacturer level for best-in-market volume pricing and security of supply.

UXx

Users. Device Management. Software Environment.

Ultimate End-User Experiences

Each device is managed to provide a consistent user-experience, while ensuring each user enjoys unhindered access to the tools they need for maximum productivity throughout the life of every device they use.

Spanning all aspects of the user-experience including technical repairs and device replacements, UXx provides visibility, dependability, and ease of support for fleets of any size and makeup.

UXx is supported across all major device and device management platforms to create a consistent user-experience and support platform across your workforce.

Renew

Reinstatement. Redeployment. Hot Swaps.

Extend the life of your fleet

Renew provides the capability to extend the life of devices within your fleet, without reducing the quality of experience for end-users.
This enables flexible procurement cycles, reduced expenditure, and the reinstatement of devices with damage not covered by warranty, in place of premature disposal and replacement. Reinstated devices can be redeployed to the original user or added to your own Hot Swap pool.

Redeployment with UXx enables a seamless Hot-Swap service.
Each user's data, software, and preferences are deployed automatically to their replacement device for uninterrupted productivity.

RecoverMax

Recovery. Recycling. Reuse. Offset costs. Give back.

Measurable CSR differences.

A high-quality device fleet still has a useful economic life after a typical enterprise usage cycle. You can use this value to trade-in and help offset the cost of new devices, or donate the proceeds to recipient organisations of your choice. You can also choose to donate some or all devices to community groups within New Zealand. Devices that are at the end of their useful life are recycled at our New Zealand-accredited recycling partner.

Device storage is either sanitised (with certifications provided), or physically destroyed to NZISM standards depending on your security requirements.

How is each asset managed?

Your IT strategy determines each aspect of procurement planning, spend and change management. Across your fleet the following is tracked and actively managed across each device's lifecycle:

Device performance and software status.
Mid-life device upgrades for power users.
Redeployments within your fleet.
Devices swapped for loss or write-off.
Hot-swap pools for warranty and non-warranty faults.
Retirement and data removal.

These are managed by our asset lifecycle and service teams. Modern Fleet Management can also integrate your own management and security solutions to provide a single view of fleet health and spend.

Every user device, in any location is manageable.

Is our business or agency eligible for Modern Fleet Management?

Modern Fleet Management is available for New Zealand-based organisations including commercial, government, health care and higher education institutions. As an All of Government IT Hardware Panel Supplier, we source all devices for public sector teams at AoG prices and negotiate enterprise volume discounts at the factory for business fleet buyers.

Minimum seat size 200 users.
Renew service subject to device and fleet appraisal.
Windows, Apple and Android devices supported.
Internal IT support team or helpdesk recommended.