MANAGED SERVICES AND IT SUPPORT
Keep your people focused on the work that matters.
Technical support and advisory services to reduce strain on your people and organisation.
24/7
On call, always ready to support
100%
End to end IT management
200+
Highly qualified and experienced technical staff
The secret to seamless operations.
Operational inefficiency, security vulnerabilities, limited expertise, resource constraints, and inconsistent support are areas that hold your organisation back. Our goal is to remove these blocks so your team performs to their full potential.
We offer extensive experience and expertise in cloud-based infrastructure, systems management and a full suite of services and comprehensive security solutions designed to give you the peace of mind that comes with having a reliable partner on hand.
24/7 Service Desk Support
Based in New Zealand the Softsource Service Desk operates 24/7 as your extended technical team.
Resolve issues and get your queries answered by industry skilled engineers.
Proactive Management
Fixed price, proactive management services for all your IT challenges. With global leading state of the art technologies, your environment is proactively monitored, remediated and running at its optimal state, delivering performance & productivity gains to your business.
On Demand Technical Expertise
A diverse pool of highly qualified and experienced technicians and engineers provide a wide range of services from desktop support through to complex project management.
Extend your in house team for a one-off project, or purchase Service Time Credits at a discounted rate for ad-hoc support as required.
Strategic Planning
Maximising your financial investments in Technology is key to achieving your business goals.
Our team performs regular reviews with you to develop and maintain a Technology Roadmap that maximises your investments.
Everything as a Service
With our industry renowned managed services, you have more time to innovate, connect with clients, and expand your market reach. Your team focuses on strategic goals, not tech issues. Efficiency and scalability are at your fingertips, allowing limitless growth.
Why settle for less when you can achieve more?
Get tailored monthly subscription plans that meet your unique needs and budget, giving you the flexibility and support to focus on what truly matters.
Your business depends on your network for every aspect of your operations, from customer service to sales to employee efficiency. Many New Zealand businesses are still using obsolete and unsupported network infrastructure, limiting growth and exposing cyber risks. Legacy network infrastructure limits improvement of your users’ experiences and performance, while requiring ongoing maintenance from your team.
Softsource Network as a Service incorporates AI to detect changes in data access and user behaviour and alerts you of possible attacks and breaches before they compromise your security.
SCALABILITY
Optimised network operations for increased capacity, flexibility and performance.
SIMPLICITY
Easy network management and closed-loop issue resolution removes complexity and headaches.
SAFE USER EXPERIENCE
SD WAN Technology provides advanced protection and enhanced performance
COST-EFFECIENCY
Optimise your resources, lower operational costs and free up IT personnel.
VALUE
Onboard new capabilities and increase your service velocity with advanced security monitoring to fit your needs and budget.
FUTURE-READINESS
Cost-effectively deliver secure, high-speed network access for mobile and cloud applications your users rely on.
NaaS removes the headaches of network management while leveraging enterprise-grade performance and advanced security.
An affordable, fully-managed backup solution that delivers superior security and comprehensive recovery options you can rely on.
Our backup, business continuity, data storage, and disaster recovery services are offered in customised and cost-effective packages. Through a monthly subscription-based solution, streamline your backup procedures and remove unnecessary and time consuming complexity.
Reduced Capex
Drastically reduced capital cost from physical backups. Align and prioritise high value data with.
Minimised manual work
Reduced time spent by internal IT teams managing manual backups.
Less Downtime
Fast restorable data in the event of a disruption or disaster.
Increased reliability and greater peace of mind from best-in-class physical infrastructure and the strictest standard of operations for fail-proof protection and security.
Monthly subscription-based solution comes in customised and cost-effective packages to suit your requirements.
Desktop as a Service is a complete solution that delivers hardware, insightful analytics, proactive management, and lifecycle services to help you optimise assets and IT resources.
This service eliminates the need for hardware investments and refreshment cycles. As a result, teams enjoy increased flexibility, mobility, and scalability.
Find out more about our fleet procurement options, for the best fit for your organisation
Virtual CIO (vCIO)
A Virtual Chief Information Officer helps businesses use technology to improve their operations by offering specialist services on an as-needed basis, without the cost of an in-house CIO.
With a vCIO, you can get experienced advice from industry experts on Business Transformation, Data Intelligence, Security and Compliance and Process Improvement. Improve the efficiency of your organisation with your IT team free to support operational success.
Virtual CISO (vCISO)
A Virtual Chief Information Security Officer (CISO) is tasked with helping to identify ways to protect your business from cyber threats.
With a Virtual CISO, you'll have a security professional who uses the culmination of their years of cybersecurity and industry experience, keeping your data safe without the need to hire someone full-time.
Hear from our clients
“The entire SD-WAN project came in within budget and on-time, and there was a thorough process for testing and troubleshooting throughout the entire implementation. The feedback from users, particularly in some of our more remote campuses, is that they’re noticing a marked improvement in connectivity and speed.
Sue Milner
ICT Manager. NorthTec
“We needed a modern solution that would support our growth and fit our budget and Softsource vBridge found a cost-effective solution that ticked all our boxes. We already had a strong relationship and confidence in their capability, so they were an easy choice.
We were really happy with the seamless rollout. The new network was implemented quickly and outside our business hours which meant we had minimal downtime during the upgrades.”
We were really happy with the seamless rollout. The new network was implemented quickly and outside our business hours which meant we had minimal downtime during the upgrades.”
Paul Bunbury
CIO, Chesters Plumbing and Bathroom Centre
“Now that I have all of my services with Softsource vBridge I don’t have to worry. During Covid their partnership really shined. There is not one day that I ever think I made the wrong choice with this team”
Schalk Breytenbach
Schalk Breytenbach
Schalk Breytenbach
ICT Manager, Clutha District Council
